How to be an advocate for clear communication

To be sustainable, a plain-language programme must be aligned with a strategic company aim. The legal team needs to be part of a company-wide training programme with courses that are customised to their needs.

Read our white paper on how to advocate for plain language to find out more about each of these actions:

  • Continue to work within company strategy and to train plain language
  • Remove the split between legal and usable content
  • Think about a framework to support informed decision-making
  • Create multidisciplinary teams
  • Adopt a research-driven approach to terminology
  • End the copying of complicated wording from regulators
  • Pay attention to ‘express consent’ in online agreements, especially when privacy related